TERMS OF USE POLICY


MEMBERSHIP PAYMENTS

Members shall pay for all subscription fees, and hereby authorizes Third Age Fitness (and its payment processors) to debit Member’s bank account or charge Member’s credit card, as stated on Member’s channel subscription and billing page. 

All subscriptions, both month-to-month and annual plans, are recurring and will automatically renew after the end of each paid subscription period.


MEMBERSHIP REFUNDS

Third Age Fitness does not offer prorated refunds for cancelled subscriptions.All subscriptions are recurring and will automatically renew after the end of each paid subscription period. This includes both month-to-month and annual plans.

You have the opportunity to test the features, limitations, and system requirements of our online memberships through our 21 Day Free Trial, before selecting any paid plan. Third Age Fitness will therefore not issue refunds to customers on the basis of customers not understanding the system requirements, or the presence of compatibility issues, including inadequate internet speed or consistency, or incompatible devices, operating systems, or browser software versions. System incompatibility based on system requirements should be tested during the free trial.

There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.


MEMBERSHIP CANCELLATION

Members acknowledge that all subscription fees are charged automatically on a recurring basis until the Member cancels their channel subscription (both month-to-month and annual plans). To cancel your membership, email trudi@thirdagefitness.com.au


MEMBERSHIP TRANSFERS

Membership is non-transferable. In order to treat everyone equally, no exceptions will be made. 


MEMBERSHIP ANNUAL SUBSCRIPTIONS

Third Age Fitness offers an Annual Subscription Plan at a significant discount. We recommend this plan for customers who are certain that Third Age Fitness is compatible with their situation. It is your responsibility to evaluate Third Age Fitness membership, including its features, limitations, and system requirements before selecting the Annual Plan.

Third Age Fitness will not issue refunds to Annual Plan customers on the basis of customers not understanding the system requirements, or the presence of compatibility issues, including inadequate internet speed or consistency, or incompatible devices, operating systems, or browser software versions. We will endeavour to ensure you have a positive experience and get the most out of your membership though. 

If you choose the Annual Plan, you are entering into a one-year subscription contract that expires 12 months after you sign up. You are responsible for paying for the entire subscription upfront. If you decide to cancel before the term of your subscription is up, then you will still be billed for the remaining months on your subscription, and will still have access to its benefits until it expires.


TRAINING

Event cancellation by Third Age Fitness:
Sometimes Third Age Fitness has to cancel a workshop due to low numbers, or other unforeseen circumstances. In this event, registrants will be offered a full refund of their workshop registration fee. If the event is postponed, registrants will have the option to receive a refund or to transfer their registration to the next workshop date.


Registration cancellations by registrant:
Third Age Fitness does not offer refunds for registrants who are no longer able to attend the workshop. Cancellations received more than 10 days before the workshop are able to receive a workshop credit, to be used within 12 months. A credit is not available to registrants who do not turn up on the day. All cancellation requests must be made in writing via email.